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What is the response summary email?

A response summary email is set up to send to you 24 hours after your mailing is sent via Review & Send. It includes your mailing score (which shows how your email performed, in terms of opens, clicks and shares, on a 10-point scale), delivery percentage, open percentage and click percentage.

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You'll also see how many emails were received, how many bounced and the percentage of emails opened on desktop vs. mobile.

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The click map you're familiar with on your mailing's Response page is included in this email. You can log into your account to interact with the click map.

How do I turn off this email?

  1. Use the drop-down menu at the top-right of your account, and choose Account.
  2. Click the Notifications tab.
  3. Switch the notification to Off, and click Save.
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