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Starting a new survey

Note: Surveys are a deprecated feature that may not be available in your account if you activated after 2/5/16 or have not previously created a survey.


Ready to create a survey? To get started, go to your Campaigns page and scroll to the Your surveys section. Click Create a new survey on the right side of the screen. Give your survey a name that will appear in your account, as well as a page title that will appear at the top of the browser when your survey is published.


You can select the template that frames your content and select a style for your content text.

How to set your template

In the About this survey section, click Change to choose the template you'd like to frame your content. You cannot create a survey using a blank template with an editable header or a "Code your own" template.

How to set your text style

Text styles are a collection of preset fonts and sizes designed to quickly and automatically format your survey's headlines, questions and answers in one consistent theme. Click Change next to Set style. Choose the style that suits you: modern, classic or boutique.


When editing your introductory text and thanks page, you can change the style class and add bold, italic, and underline formatting to your text by using the toolbar in the editor.

Helpful tips

  • Set your text style first, then add formatting accents with bolding, italicizing or underlining within the text editor.
  • Active surveys and survey drafts will appear on your Campaigns page, right below your list of mailings. Click the options button next to any active survey to change the survey's publish settings, preview, edit or copy the survey.
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